Victim of invoice fraud through Ulster Bank?
You may be entitled to a refund.
If you've lost money to invoice fraud and the payment was sent from your Ulster Bank account, the law may require Ulster Bank to reimburse you. We handle the entire process — no win, no fee.
Check if you can claim →Free, no-obligation eligibility check. Takes 5 minutes.
Up to £85k
PSR reimbursement cap
Up to £85k
PSR mandatory reimbursement cap
5 days
Ulster Bank must respond
About INVOICE FRAUD
How invoice fraud affects Ulster Bank customers
Invoice fraud typically targets individuals and businesses who are expecting to make a legitimate payment. Criminals intercept email communications — often by hacking email accounts — and send altered invoices with their own bank details substituted for the genuine recipient’s. Common scenarios include property purchases where conveyancing payments are redirected, business invoices where supplier bank details are changed, and fake invoices for services never provided.
Read our full guide to invoice fraud →Common warning signs
Why ULSTER BANK May Owe You a Refund
Legal grounds for claiming against Ulster Bank for invoice fraud
PSR mandatory reimbursement
Since October 2024, Ulster Bank must reimburse eligible APP fraud victims up to £85,000 for payments via Faster Payments and CHAPS within 5 business days.
Failure to apply Confirmation of Payee checks
Ulster Bank should identify transaction patterns consistent with invoice fraud. Ulster Bank should flag mismatches between the payee name and account holder through Confirmation of Payee. For large or unusual payments — particularly first-time payments to new recipients — additional verification should be applied.
Financial Ombudsman escalation
If Ulster Bank refuses, the FOS can independently review and award up to £430,000. We handle the entire escalation process.
Ulster Bank is a signatory to the voluntary CRM Code, which provides additional grounds for your claim.
How It Works
How we recover your money
Tell us what happened
Share the details of the invoice fraud and the payments sent from your Ulster Bank account.
We build your case
Our legal team identifies the strongest regulatory arguments specific to invoice fraud claims against Ulster Bank.
We pursue Ulster Bank
We submit a formal complaint citing the specific obligations breached, and chase every deadline.
Resolution
If your claim succeeds, you receive your refund minus our agreed fee. If we don’t recover anything, you pay nothing.
Common Questions
Invoice Fraud claims against Ulster Bank
Yes. This is a classic invoice fraud scenario. Your bank should have applied Confirmation of Payee checks which would have flagged a mismatch between the name you expected to pay and the actual account holder. The fact that you intended to make a legitimate payment does not prevent you from claiming.
We operate on a no-win, no-fee basis under a Damages-Based Agreement. If your claim is unsuccessful, you pay nothing. If we recover funds for you, our fee is a percentage of the amount recovered. The exact percentage is clearly explained before you sign anything, as required by SRA regulations.
The PSR mandatory reimbursement scheme applies to payments made within 13 months. For older cases, the Financial Ombudsman can consider complaints up to 6 years from the event, or 3 years from when you became aware. We can assess your eligibility during the free initial review.
Other fraud types against Ulster Bank
Claim invoice fraud against other banks
Invoice Fraud through Ulster Bank? Check your eligibility.
Free eligibility assessment. No obligation. Takes 5 minutes.
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