Invoice fraud

Victim of invoice fraud in Exeter?
You may be entitled to a refund.

If you're in Exeter or the wider South West England area and you've lost money to invoice fraud, the law may require your bank to reimburse you. We handle the full claims process remotely — no win, no fee.

Check if you can claim →

Free, no-obligation eligibility check. Takes 5 minutes.

SRA regulated
SSL encrypted
No win, no fee
Nationwide service

Up to £85k

PSR reimbursement cap

Up to £85k

PSR mandatory reimbursement cap

100%

Remote — no office visit needed

INVOICE FRAUD in EXETER

How invoice fraud affects Exeter residents

Invoice fraud typically targets individuals and businesses who are expecting to make a legitimate payment. Criminals intercept email communications — often by hacking email accounts — and send altered invoices with their own bank details substituted for the genuine recipient’s. Common scenarios include property purchases where conveyancing payments are redirected, business invoices where supplier bank details are changed, and fake invoices for services never provided.

Exeter is the county city of Devon, with residents covered by UK-wide fraud reimbursement protections.

Read our full guide to invoice fraud

Common warning signs

Bank details on an invoice have changed from previous payments
An email asking you to update payment details for a regular supplier
Invoices arriving from slightly different email addresses

Why your bank may owe you a refund

PSR mandatory reimbursement

Since October 2024, banks must reimburse eligible APP fraud victims up to £85,000 for payments via Faster Payments and CHAPS within 5 business days.

Failure to apply Confirmation of Payee checks

Banks should flag mismatches between the payee name and account holder through Confirmation of Payee. For large or unusual payments — particularly first-time payments to new recipients — additional verification should be applied.

Full details on your legal rights for invoice fraud claims →

How It Works

How we recover your money

1

Tell us what happened

Complete our short form with details of the invoice fraud — whether you’re in Exeter city centre or the wider South West England area, everything is handled remotely.

2

We assess your claim

Our legal team reviews your case and identifies the strongest regulatory arguments for invoice fraud claims.

3

We pursue your bank

We submit a formal complaint citing the specific obligations your bank has breached, and chase every deadline.

4

Resolution

If your claim succeeds, you receive your refund minus our agreed fee. If we don’t recover anything, you pay nothing.

Common Questions

Invoice Fraud claims in Exeter

No. We operate entirely remotely and serve clients across the whole UK. There’s no need to visit an office.

Yes. This is a classic invoice fraud scenario. Your bank should have applied Confirmation of Payee checks which would have flagged a mismatch between the name you expected to pay and the actual account holder. The fact that you intended to make a legitimate payment does not prevent you from claiming.

Invoice Fraud victim in Exeter?

Free eligibility assessment. No obligation. Takes 5 minutes.

Check your eligibility →