HSBC fraud claim in Stoke-on-Trent
You may be entitled to a refund.
If you're in Stoke-on-Trent and lost money to a scam through your HSBC account, the law may require HSBC to reimburse you. We handle the full process remotely — no win, no fee.
Check if you can claim →Free, no-obligation eligibility check. Takes 5 minutes.
Up to £85k
PSR reimbursement cap
Up to £430k
FOS maximum award
100%
Remote — no office visit needed
Your Rights
Why HSBC may owe you a refund
Since October 2024, HSBC must reimburse eligible APP fraud victims up to £85,000 within 5 business days under PSR mandatory reimbursement rules. If HSBC refuses, the Financial Ombudsman can award up to £430,000.
HSBC is a signatory to the voluntary CRM Code, which provides additional grounds for your claim.
Read more about claiming against HSBC →How It Works
How we recover your money
Tell us what happened
Complete our short form with details of the fraud and the payments sent from your HSBC account.
We build your case
Our legal team identifies the strongest regulatory arguments for your claim against HSBC.
We pursue HSBC
We submit a formal complaint, chase every deadline, and escalate to the Financial Ombudsman if needed.
Resolution
If your claim succeeds, you receive your refund minus our agreed fee. If not, you pay nothing.
Fraud Types
Types of fraud we handle for HSBC customers
Common Questions
HSBC fraud claims in Stoke-on-Trent
No. We operate entirely remotely and serve clients across the whole UK. Whether you’re in Stoke-on-Trent, elsewhere in West Midlands, or anywhere in the country, we handle your claim the same way — online and by phone. There’s no need to visit an office.
We operate on a no-win, no-fee basis under a Damages-Based Agreement. If your claim is unsuccessful, you pay nothing. If we recover funds for you, our fee is a percentage of the amount recovered. The exact percentage is clearly explained before you sign anything, as required by SRA regulations.
Other banks in Stoke-on-Trent
Claim against HSBC in other areas
HSBC fraud in Stoke-on-Trent? Check your eligibility.
Free eligibility assessment. No obligation. Takes 5 minutes.
Check your eligibility →