Support for your situation

My elderly parent has been scammed

Discovering that a parent or elderly relative has been scammed is distressing for the whole family.

Helping someone who has been scammed

If someone you care about has lost money to a scam, they may be feeling overwhelmed, embarrassed, or unsure what to do.

Fraud claim as a vulnerable person

If you were particularly vulnerable at the time you were scammed — due to health, age, emotional distress, or any other factor — the law provides enhanced protections that significantly strengthen your claim.

Scammed more than once — can I still claim?

If you’ve fallen victim to fraud more than once, you may worry that this counts against you.

Scammed through social media

Social media platforms are the starting point for a huge proportion of scams — from fake investment ads to marketplace fraud.

Fraud and mental health

If you were experiencing mental health difficulties at the time you were scammed — depression, anxiety, grief, or any other condition — the law recognises this as a vulnerability factor that strengthens your claim and triggers enhanced bank obligations.