Investment fraud

Victim of investment fraud through Nationwide Building Society?
You may be entitled to a refund.

If you've lost money to investment fraud and the payment was sent from your Nationwide Building Society account, the law may require Nationwide Building Society to reimburse you. We handle the entire process — no win, no fee.

Check if you can claim →

Free, no-obligation eligibility check. Takes 5 minutes.

SRA regulated
SSL encrypted
No win, no fee

Up to £85k

PSR reimbursement cap

£97.7m

Lost to investment scams H1 2025

5 days

Nationwide Building Society must respond

About INVESTMENT FRAUD

How investment fraud affects Nationwide Building Society customers

Investment fraud is the largest category of APP fraud in the UK. Criminals create convincing fake investment platforms, often advertising through social media, search engines, or even cloned websites of legitimate firms. Victims are typically contacted with promises of high returns and encouraged to make an initial small deposit. As apparent ‘profits’ grow on the fake platform, victims are pressured into transferring larger sums. When they try to withdraw, they discover the platform is fraudulent and their money is gone.

Read our full guide to investment fraud

Common warning signs

Guaranteed or unusually high returns with ‘no risk’
Pressure to invest quickly before an ‘opportunity closes’
Contact from someone you met on social media or a dating app
A professional-looking trading platform showing growing ‘profits’

Why NATIONWIDE BUILDING SOCIETY May Owe You a Refund

Legal grounds for claiming against Nationwide Building Society for investment fraud

PSR mandatory reimbursement

Since October 2024, Nationwide Building Society must reimburse eligible APP fraud victims up to £85,000 for payments via Faster Payments and CHAPS within 5 business days.

Failure to detect investment fraud patterns

Nationwide Building Society should identify transaction patterns consistent with investment fraud. Nationwide Building Society should identify transaction patterns consistent with investment fraud — such as multiple increasing payments to new payees, payments to cryptocurrency exchanges, or transfers matching known fraud typologies.

Financial Ombudsman escalation

If Nationwide Building Society refuses, the FOS can independently review and award up to £430,000. We handle the entire escalation process.

Nationwide Building Society is a signatory to the voluntary CRM Code, which provides additional grounds for your claim.

How It Works

How we recover your money

1

Tell us what happened

Share the details of the investment fraud and the payments sent from your Nationwide Building Society account.

2

We build your case

Our legal team identifies the strongest regulatory arguments specific to investment fraud claims against Nationwide Building Society.

3

We pursue Nationwide Building Society

We submit a formal complaint citing the specific obligations breached, and chase every deadline.

4

Resolution

If your claim succeeds, you receive your refund minus our agreed fee. If we don’t recover anything, you pay nothing.

Common Questions

Investment Fraud claims against Nationwide Building Society

Yes, if you transferred money from your UK bank account to a fraudulent investment or crypto platform via Faster Payments or CHAPS, the PSR mandatory reimbursement rules may apply. It doesn’t matter that the end destination was cryptocurrency — what matters is how the payment left your bank account.

We operate on a no-win, no-fee basis under a Damages-Based Agreement. If your claim is unsuccessful, you pay nothing. If we recover funds for you, our fee is a percentage of the amount recovered. The exact percentage is clearly explained before you sign anything, as required by SRA regulations.

The PSR mandatory reimbursement scheme applies to payments made within 13 months. For older cases, the Financial Ombudsman can consider complaints up to 6 years from the event, or 3 years from when you became aware. We can assess your eligibility during the free initial review.

Investment Fraud through Nationwide Building Society? Check your eligibility.

Free eligibility assessment. No obligation. Takes 5 minutes.

Check your eligibility →