Investment fraud

Victim of investment fraud?
You may be entitled to a refund.

Investment scams trick victims into sending money to fake trading platforms, cryptocurrency schemes, or fraudulent fund managers. If your bank allowed these payments without adequate safeguards, the law may require them to reimburse your losses.

Check if you can claim →

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£97.7m

Lost to investment scams H1 2025

+55%

Year-on-year increase

Largest

Single fraud category in the UK

How INVESTMENT FRAUD Works

Recognising investment fraud

Investment fraud is the largest category of APP fraud in the UK. Criminals create convincing fake investment platforms, often advertising through social media, search engines, or even cloned websites of legitimate firms. Victims are typically contacted with promises of high returns and encouraged to make an initial small deposit. As apparent ‘profits’ grow on the fake platform, victims are pressured into transferring larger sums. When they try to withdraw, they discover the platform is fraudulent and their money is gone.

These scams are becoming increasingly sophisticated, with professional-looking websites, fake FCA registration numbers, and even call centres staffed by trained fraudsters. Many victims only discover they have been defrauded when they attempt to make a withdrawal.

Common warning signs

Guaranteed or unusually high returns with ‘no risk’
Pressure to invest quickly before an ‘opportunity closes’
Contact from someone you met on social media or a dating app
A professional-looking trading platform showing growing ‘profits’
Requests to transfer money via bank transfer rather than through the platform
Difficulty withdrawing funds or being asked to pay ‘fees’ to release money

Your Legal Rights

Why your bank may owe you a refund

When you fall victim to investment fraud, your bank has specific legal obligations. Here are the grounds we use to pursue your claim:

PSR mandatory reimbursement

Since October 2024, banks must reimburse eligible APP fraud victims up to £85,000 for payments via Faster Payments and CHAPS within 5 business days.

Failure to detect investment fraud patterns

Banks should identify transaction patterns consistent with investment fraud — such as multiple increasing payments to new payees, payments to cryptocurrency exchanges, or transfers matching known fraud typologies.

FCA Consumer Duty

Banks must act in customers' best interests and prevent foreseeable harm. Failure to detect investment fraud may breach this duty.

Financial Ombudsman escalation

If your bank refuses, the FOS can independently review and award up to £430,000. We handle the entire escalation process.

How It Works

How we recover your money

1

Tell us what happened

Complete our short form with details of the investment fraud and how much you lost.

2

We assess your claim

Our legal team reviews your case and identifies the strongest regulatory arguments for your specific situation.

3

We pursue your bank

We submit a formal complaint citing the specific obligations your bank has breached, and chase every deadline.

4

Resolution

If your claim succeeds, you receive your refund minus our agreed fee. If we don’t recover anything, you pay nothing.

Common Questions

Investment Fraud claim FAQ

Yes, if you transferred money from your UK bank account to a fraudulent investment or crypto platform via Faster Payments or CHAPS, the PSR mandatory reimbursement rules may apply. It doesn’t matter that the end destination was cryptocurrency — what matters is how the payment left your bank account.

Many investment scams involve a series of escalating payments. Each payment may be assessed individually under the PSR rules. The 13-month clock runs from the date of your last payment. We review your full transaction history to build the strongest possible case.

We operate on a no-win, no-fee basis under a Damages-Based Agreement. If your claim is unsuccessful, you pay nothing. If we recover funds for you, our fee is a percentage of the amount recovered. The exact percentage is clearly explained before you sign anything, as required by SRA regulations.

The PSR mandatory reimbursement scheme applies to payments made within 13 months. For older cases, the Financial Ombudsman can consider complaints up to 6 years from the event, or 3 years from when you became aware. We can assess your eligibility during the free initial review.

Fallen victim to investment fraud?

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