Victim of romance fraud?
You may be entitled to a refund.

Absolutely. Romance fraud is specifically designed to exploit human emotions, and victims often experience shame or embarrassment. These are highly skilled criminals who manipulate people of all backgrounds. Our team handles every case with complete sensitivity and confidentiality. You are not at fault.

This is exactly what romance fraud is — the criminal creates a convincing fake persona to build trust. The fact that you believed the relationship was real is part of the scam, not evidence of negligence. Your bank had a duty to look for warning signs in the transaction patterns, regardless of your belief about the recipient.

We operate on a no-win, no-fee basis under a Damages-Based Agreement. If your claim is unsuccessful, you pay nothing. If we recover funds for you, our fee is a percentage of the amount recovered. The exact percentage is clearly explained before you sign anything, as required by SRA regulations.

The PSR mandatory reimbursement scheme applies to payments made within 13 months. For older cases, the Financial Ombudsman can consider complaints up to 6 years from the event, or 3 years from when you became aware. We can assess your eligibility during the free initial review.