Victim of romance fraud in Swansea?
You may be entitled to a refund.
If you're in Swansea or the wider Wales area and you've lost money to romance fraud, the law may require your bank to reimburse you. We handle the full claims process remotely — no win, no fee.
Check if you can claim →Free, no-obligation eligibility check. Takes 5 minutes.
Up to £85k
PSR reimbursement cap
+35%
Increase in romance fraud H1 2025
100%
Remote — no office visit needed
ROMANCE FRAUD in SWANSEA
How romance fraud affects Swansea residents
Romance fraud occurs when criminals create fake profiles on dating apps, social media, or other online platforms to build emotional relationships with victims. Over weeks or months, the fraudster gains the victim’s trust before fabricating a crisis — a medical emergency, business problem, or travel difficulty — to request money.
Swansea residents in South Wales are covered by UK-wide PSR mandatory reimbursement protections.
Read our full guide to romance fraud →Common warning signs
Why your bank may owe you a refund
PSR mandatory reimbursement
Since October 2024, banks must reimburse eligible APP fraud victims up to £85,000 for payments via Faster Payments and CHAPS within 5 business days.
Failure to identify romance fraud indicators
Banks should recognise patterns typical of romance fraud — such as new payees receiving regular payments of increasing value, payments described as gifts or loans to individuals, and transfers that don’t match the customer’s normal spending patterns.
How It Works
How we recover your money
Tell us what happened
Complete our short form with details of the romance fraud — whether you’re in Swansea city centre or the wider Wales area, everything is handled remotely.
We assess your claim
Our legal team reviews your case and identifies the strongest regulatory arguments for romance fraud claims.
We pursue your bank
We submit a formal complaint citing the specific obligations your bank has breached, and chase every deadline.
Resolution
If your claim succeeds, you receive your refund minus our agreed fee. If we don’t recover anything, you pay nothing.
Which bank did you send the payment from?
See all banks →Common Questions
Romance Fraud claims in Swansea
No. We operate entirely remotely and serve clients across the whole UK. There’s no need to visit an office.
Absolutely. Romance fraud is specifically designed to exploit human emotions, and victims often experience shame or embarrassment. These are highly skilled criminals who manipulate people of all backgrounds. Our team handles every case with complete sensitivity and confidentiality. You are not at fault.
Other fraud types in Swansea
Romance Fraud claims in other areas
Romance Fraud victim in Swansea?
Free eligibility assessment. No obligation. Takes 5 minutes.
Check your eligibility →