Lost between £1,500 and £10,000 to a scam?

This is the most common claim range for APP fraud victims. Under PSR rules, your bank must reimburse you within 5 business days. If they refuse, we handle the entire process on your behalf — no win, no fee.

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Key information

  • Fully covered by PSR mandatory reimbursement (well under the £85,000 cap)
  • Your bank must respond within 5 business days
  • Professional representation is commercially viable and significantly strengthens your case
  • These claims often resolve at bank stage without needing FOS escalation

Claims between £1,500 and £10,000 are comfortably within the PSR mandatory reimbursement scheme. Your bank must reimburse eligible claims within 5 business days.

At this claim value, professional representation makes a real difference. Banks are more likely to take a professionally drafted complaint seriously, and the regulatory citations we include make their standard rejection arguments harder to sustain.

Many claims in this range resolve at the bank complaint stage without needing FOS escalation, meaning faster resolution and quicker access to your refund.

Recommended route: PSR mandatory reimbursement

Common Questions

£1,500 — £10,000 claim FAQ

If your bank accepts the claim, you should receive your refund within 5 business days (or up to 35 days with stop-the-clock). Many straightforward claims at this value resolve within weeks, not months.

We operate on a no-win, no-fee basis. Our fee is a percentage of the amount recovered. The exact percentage is clearly explained before you sign anything. If we don’t recover your money, you pay nothing.

We operate on a no-win, no-fee basis under a Damages-Based Agreement. If your claim is unsuccessful, you pay nothing. If we recover funds for you, our fee is a percentage of the amount recovered. The exact percentage is clearly explained before you sign anything, as required by SRA regulations.

The PSR mandatory reimbursement scheme applies to payments made within 13 months. For older cases, the Financial Ombudsman can consider complaints up to 6 years from the event, or 3 years from when you became aware. We can assess your eligibility during the free initial review.

Other claim ranges

Under £1,500£10,000 — £85,000Over £85,000Business fraud claims

Lost money to fraud?

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