Has your business lost money to fraud?

If your business was tricked into making a fraudulent bank transfer, you may be covered by the same PSR mandatory reimbursement rules as individual consumers — but only if you qualify as a microenterprise.

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Free, no-obligation eligibility check. Takes 5 minutes.

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Key information

  • Microenterprises (under 10 employees, under £1.7m turnover) are covered by PSR rules
  • Small charities (under £1m annual income) are also covered
  • Larger businesses are not covered by PSR but may have other legal routes
  • Invoice fraud is the most common type of business APP fraud

The PSR mandatory reimbursement rules cover microenterprises — businesses with fewer than 10 employees and annual turnover or balance sheet below £1.7 million. Small charities with annual income under £1 million are also covered.

For qualifying businesses, the same rules apply: the bank must reimburse up to £85,000 within 5 business days, with FOS escalation available for amounts up to £430,000.

Larger businesses are not covered by PSR mandatory reimbursement, but may have other legal routes including breach of duty of care, FCA Consumer Duty obligations, and potential unjust enrichment claims against receiving banks.

Recommended route: PSR (microenterprises only) / FOS / litigation

Common Questions

Business fraud claims claim FAQ

Your business qualifies if it has fewer than 10 employees AND annual turnover or balance sheet total below £1.7 million. If you’re unsure, we can assess your eligibility during the free initial review.

Larger businesses have different legal options. Your bank still has obligations under FCA regulations and common law duty of care. We can assess whether there are viable grounds for a claim based on your specific circumstances.

We operate on a no-win, no-fee basis under a Damages-Based Agreement. If your claim is unsuccessful, you pay nothing. If we recover funds for you, our fee is a percentage of the amount recovered. The exact percentage is clearly explained before you sign anything, as required by SRA regulations.

The PSR mandatory reimbursement scheme applies to payments made within 13 months. For older cases, the Financial Ombudsman can consider complaints up to 6 years from the event, or 3 years from when you became aware. We can assess your eligibility during the free initial review.

Other claim ranges

Under £1,500£1,500 — £10,000£10,000 — £85,000Over £85,000

Lost money to fraud?

Free eligibility assessment. No obligation. Takes 5 minutes.

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