If you’ve lost more than £85,000 to fraud, the claims process requires careful strategy. The PSR mandatory reimbursement covers the first £85,000. For the remainder, the Financial Ombudsman can award up to £430,000.
For losses exceeding the FOS cap, court proceedings may be appropriate in some circumstances. This involves a different cost structure and risk profile that we discuss with you before proceeding.
High-value claims typically receive senior legal review and benefit from comprehensive case building, including detailed analysis of the bank’s fraud detection obligations, vulnerability assessments, and potentially expert evidence.