Lost over £85,000 to fraud?

High-value fraud claims require a strategic approach. The PSR mandatory reimbursement cap is £85,000, but the Financial Ombudsman can award up to £430,000. For the largest claims, court litigation may also be an option.

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Key information

  • PSR covers the first £85,000 — claim this from your bank immediately
  • The Financial Ombudsman can award up to £430,000 for the remainder
  • For losses exceeding £430,000, court litigation may be appropriate
  • High-value claims need senior legal review and strategic case planning

If you’ve lost more than £85,000 to fraud, the claims process requires careful strategy. The PSR mandatory reimbursement covers the first £85,000. For the remainder, the Financial Ombudsman can award up to £430,000.

For losses exceeding the FOS cap, court proceedings may be appropriate in some circumstances. This involves a different cost structure and risk profile that we discuss with you before proceeding.

High-value claims typically receive senior legal review and benefit from comprehensive case building, including detailed analysis of the bank’s fraud detection obligations, vulnerability assessments, and potentially expert evidence.

Recommended route: PSR (up to cap) + FOS escalation + potential litigation

Common Questions

Over £85,000 claim FAQ

Yes. While the PSR cap is £85,000, the Financial Ombudsman can award up to £430,000. This means claims up to £430,000 can potentially be recovered in full through the combination of PSR reimbursement and FOS escalation. For losses above £430,000, court proceedings may be an option.

High-value claims receive senior legal review and more comprehensive case preparation. We conduct detailed analysis of the bank’s specific failings, prepare thorough vulnerability assessments where applicable, and build the strongest possible evidence bundle for FOS or court proceedings.

We operate on a no-win, no-fee basis under a Damages-Based Agreement. If your claim is unsuccessful, you pay nothing. If we recover funds for you, our fee is a percentage of the amount recovered. The exact percentage is clearly explained before you sign anything, as required by SRA regulations.

The PSR mandatory reimbursement scheme applies to payments made within 13 months. For older cases, the Financial Ombudsman can consider complaints up to 6 years from the event, or 3 years from when you became aware. We can assess your eligibility during the free initial review.

Lost money to fraud?

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